Thanks for shopping with us! Ordering is easy with Vault Elements. We aim to make it simple and as fast as we can because we know its one of the things that really matter.
1. Place your order
You will receive an email confirmation
2. Your order will be shipped
Our New Zealand team will pack your order and get it ready for shipping 24-48 hours. You will receive a tracking number via email when it is ready for shipping.
3. Receive your order
Orders within New Zealand delivered to you in 3 to 5 business days.
International orders will be delivered to you in 3 to 10 business days. See the zones for estimated delivery times.
You can expect that your item will usually arrive at its destination within the time-frame specified for each service.
Because we cannot directly control all parts of the delivery chain, we can’t guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or is held in Customs, may take longer.
Customs & duties
Vault Elements is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If you need any help or assistance or have any questions about shipping, please contact us at firstname.lastname@example.org