Privacy & Terms of Use

Our customers are our priority. They have Vault Elements in their bathroom cabinets, their gym kits and overnight bags. We are protective of our Vault Elements Customers and don't want anyone sneaking up on their privacy so here we have our privacy and terms of use so you know you're safe! 

To provide you with the best experience possible, we need to collect:

 Contact information (such as name, postal address, email address, IP address)

  • Age
  • Payment information -this is all managed by one of the world's largest and trusted payment platforms- Stripe & PayPal. 
  • Purchase and transaction information
  • Customer service inquiries and comments


We treat your information like we would our mum's, dad's and family's. Any information we collect is purely to make sure we deliver the best service possible.

Cookies & tracking

We use “cookies” on our Site to help us serve you better on future visits, help us analyse web traffic for our Site, and evaluate and improve the content or functions of our Site.

The information collected from cookies sent by Vault Elements and approved third parties assisting us with our Site lets us know that you visited our Site in the past and helps you avoid having to re-enter information on each visit to use some of our products or Services. Cookies also help us analyze use of our Site and better aggregate useful information when users provide feedback about our Site or products.

Clear gifs information

When you use the Services, we may employ clear gifs (a.k.a. Web Beacons), which are used to track the online usage patterns of our users anonymously. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make Vault Elements better for our users.

Third parties and other Vault Elements companies

Vault Elements may share your information with its trusted third-party service providers that assist us with providing the Services. 

Social platform registrations and social media plugins

This Site permits you to use a third party social networking platforms such as Facebook, Instagram and Twitter. This includes use of social media plugins such as Facebook “Like” and Tweet buttons, etc. Such services may allow your activity to be monitored across multiple websites for purposes of delivering more targeted advertising. Please note that their privacy policies and applicable terms of use may apply and we encourage you to read them. We may add new social networking plugins and buttons to our Site from time to time. 

Website analytics

We may use third-party web analytics services on our Site, such as Google Analytics. 


Vault Elements may keep track of how you interact with links across our Services, including our email notifications, third-party services, and client applications, by redirecting clicks or through other means.